Shipping policy
EVOKE — Shipping Policy
Last updated: August 2026
Processing & Dispatch As a new brand, we source and fulfill our orders in batches. This means your order may not ship immediately after purchase — processing times can range from 3 to 10 business days depending on stock availability. We appreciate your patience and will always notify you by email once your order has been dispatched.
If you need an estimated dispatch date for your specific order, feel free to contact us before purchasing.
Shipping Destinations We currently ship within the European Union and select international destinations. Available shipping options and delivery estimates are shown at checkout.
Delivery Times Once dispatched, estimated delivery times are:
- Lithuania & Baltic states: 2–4 business days
- EU countries: 4–8 business days
- International: 7–14 business days
Delivery times are estimates and may vary due to carrier delays or customs processing.
Shipping Costs Shipping costs are calculated at checkout based on your location and chosen delivery method.
Order Tracking Once your order is shipped, you will receive a tracking number by email so you can follow your delivery.
Delays & Issues If your order is significantly delayed or lost in transit, please contact us at [your contact email] and we will do our best to resolve the issue promptly.
Contact Questions about your order? Reach us at support@evokelabs.eu or via evokelabs.eu.